GENERAL RESERVATION CONDITIONS Information prior to reserving vehicles  
These General Reservation Conditions (hereinafter General Conditions) will regulate the  
commercial relationship that arises between FERNANDO CARO SL and the user or client  
for the contracting made through the forms that FERNANDO CARO SL makes available to  
you on its www.fcrentacarmallorca. com  
The reservation through the websites of FERNANDO CARO SL will imply the express  
acceptance, by the client or user of the pages, of these conditions, as well as the  
conditions of use established for the user's navigation through the pages owned by  
These conditions will be applicable without prejudice to the application of the legal  
regulations on the matter that are applicable to each case.  
The General Contracting conditions regulate the distance selling relationship between  
FERNANDO CARO SL and the user or client, in accordance with the legal stipulations,  
especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of  
March 27, which modifies the revised text of the General Law for the Defence of  
consumers and Users, Organic Law 3/2018, of December 5, of Protection of Personal  
Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679,  
Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11,  
on Company Services of the Information and Electronic Commerce.  
FERNANDO CARO SL reserves the right to make the modifications it deems appropriate,  
without prior notice, in the General Conditions. Said modifications may be made, through  
their websites, by any form admissible by law and shall be binding during the time they are  
published on the web and until they are validly modified by subsequent ones. However,  
FERNANDO CARO SL reserves the right to apply, in certain cases, Specific Contracting  
Conditions in preference to these General Conditions when deemed appropriate,  
announcing them in a timely manner.  
FERNANDO CARO SL informs that the reservation procedure through its web pages is  
detailed in the corresponding section for the formalisation of the reservation.  
Likewise, FERNANDO CARO SL informs that the user can have access to the conditions  
of use available on the same website.  
By booking with FERNANDO CARO SL through its website, the user or client expressly  
declares to know, understand and accept these conditions of use and the General  
Conditions. In the same way, the user declares to be of legal age and to have the legal  
capacity and to act necessary for accessing the websites of FERNANDO CARO SL and  
contracting through them. The user is responsible for treating confidentially and  
responsibly the identity and password obtained in the registration as a client, not being  
able to assign them to another.  
Once the reservation is made, the user will see the confirmation of his reservation on the  
screen, being able to print it as proof of the reservation made.  
The reservation confirmation and the reservation receipt (impression made by the user)  
will not be valid as an invoice.  
Additional services and conditions  
The service hours are from 08:00 a.m. to 8:00 p.m. The lessee will pay the equivalent of  
the price of one day's lease in the event that the return of the vehicle is delayed, starting at  
8:00 p.m. on the day that this lease ends.  
Reservations refer to vehicle categories. The reservation in a category does not confer the  
right to assign a specific model within it.  
The leased vehicle is insured against civil liability against third parties, by means of a  
Compulsory Insurance Certificate and a voluntary insurance policy and criminal defence  
If nothing is marked in the "Insurance" box of this contract, it is understood that the  
comprehensive insurance without excess is included in the final price. The exceptions to  
this clause are set out in clauses 2 and 3. Clause 1 applies only in exceptional cases and  
with prior notice from the company.  
1. The client, paying an extra-premium per day of 6 euros VAT included, contracts the  
coverage of damages of the vehicle.  
2. Regarding drivers under 25 years of age or less than three years old with a driving  
license, even if the coverage of the vehicle's own damage has been arranged, it will be  
understood as a franchise of 300 Euros for the group's vehicles. A, for those of group B  
and C 500 Euros, for those of group D 1000 Euros.  
3. The underbody of the vehicle, loss of keys and broken wheels are at the customer's  
expense, even if the vehicle's own damage coverage has been contracted. Repairs that  
are not authorised by the company are at the customer's expense.  
Even in the event that an over-premium has been paid by the renter for the vehicle's own  
damage insurance, said coverage will not be effective in the event of an accident driving  
under the influence of alcoholic beverages or drugs.  
Driving license and age  
A valid permit is required in Spain that is two years old and has a minimum age of 21 for  
insurance coverage.  
The method of capturing said deposit will only be made by means of the credit card  
provided to the Lessor by the Lessee or the additional driver who appears and signs the  
Contract. The return of the Deposit or Pre-authorization may range between 14 and 31  
days depending on the bank used and due to the operation of the Lessee's entity. FC Rent  
a Car only accepts VISA and MASTERCARD credit cards, not including any surcharge on  
Rules of use  
The vehicle may only be used on public roads and highways. It is expressly prohibited:  
Participate with the vehicle in races, contests or challenges of any nature.  
Use the vehicle to carry out driving practices.  
Use the vehicle for tests.  
Transport people or goods for consideration.  
Sublet the vehicle.  
Committing criminal acts with the vehicle, even if said act is only considered criminal in  
the commission link.  
Driving the vehicle in inferior physical conditions, motivated by alcohol, drugs, fatigue or  
Use the vehicle to push or tow other vehicles.  
Use the vehicle in case of risk, especially if the warning lights on the control panel  
come on. Carry in the same toxic, flammable and generally dangerous substances. The  
car that is the object of this contract, may only and exclusively be driven by the lessee, the  
transfer or sublease being prohibited to third parties, without the prior consent of the  
company. The tenant will not have the right to any claim, if due to a breakdown or accident  
he is delayed at a certain time. The lease of the vehicle of this contract declares to receive  
it in perfect condition and working order, after having examined it and having tested the  
throttle, clutch, gears, brakes, etc. controls, as well as the lighting, dipped and pilot lights.  
In case of litigation, both Fernando Caro S.L, and his clients voluntarily submit to the  
jurisdiction and competence of the Courts of Palma de Mallorca (Spain).